The restaurants and bars offer fabulous venues for relaxing cocktails, delicious Chinese food or American-style cuisine. The guest rooms all have high-speed internet access and wireless access is available at lobby level. In addition the hotel has a fully equipped business centre. The health club has full gym facilities, a rooftop pool and a spa treatment area.

The hotel has 731 guest rooms and 74 suites. All the rooms are spacious with large bathrooms with a walk-in shower and separate bathtub. There is high-speed internet access in most of the rooms, a work desk, speakerphone with multiple lines and a separate modem connection. Wheel chair access, interconnecting rooms and limited smoking rooms are available on request.

The hotel features a range of restaurants each with its own distinct style. The Pagoda Restaurant serves a selection of specialities from various regions of China. The Grill on the Alley specialises in steaks, fresh seafood, and pasta and has an extensive wine list. McCormick & Schmick’s prepares fantastic fresh fish from the Pacific and makes use of the abundant local produce including delicious fruit, vegetables and wine. Low carbohydrate breakfasts can be enjoyed at the Fountain, sumptuous pastries and afternoon tea are served in the majestic lobby, and snacks and drinks are available by the pool. For early evening cocktails head to the Lobby Lounge for a laid-back ambience and winning wine list, and on Sundays the brunch is the recommended option.

An executive business centre, open office hours from Monday to Saturday,  provides computers, fax, internet access, photocopying and secretarial services. Conference and meeting facilities are available with a broad range of options for events, from a multimedia theatre presentation for 3000 guests to a formal reception for 200.

San Jose is the fastest growing city in the U.S. and there is a great deal of wealth associated with this growth reflected in the classy shops, great restaurants, galleries, Convention Centre and the Centre of Performing Arts - all within easy walking distance of the hotel.  The exceptional golf courses of the Monterey Peninsular, lovely beaches including Santa Cruz and abundance of wineries are within easy driving distance of San Jose.